Testimonials from satisfied Dutchess County Air Conditioning Customers
DJ is the consummate professional - courteous, highly organized, extremely energetic, and meticulous. He and Matt are the perfect team! When they arrived at our home to install the ductless heating/ac unit, they immediately covered all walking surfaces with drop cloths, donned shoe cover, brought in a vacuum cleaner, and, throughout the job, ensured that no debris was tracked in and that the house was left as clean as they found it. DJ consulted with us every step of the way, to make sure we had input and were happy and informed on all aspects of the project. DJ's and Matt's energy and cheerfulness was amazing! They worked non-stop from 9 a.m. to 3 p.m. to complete the job, which turned out beautifully. The completed system looks terrific inside and outside our home. Working with Folkes has proven to be a seamless, stress-free experience, beginning with our initial meeting with Dustin. Folkes provides the kind of one-to-one contact, service, and attention to detail that is hard to find in today's world. Angelina B.
We had a issue with our boiler and contacted Folkes. From initiation of call to the very end, everyone was very friendly and helpful. Wanda was super nice. Our tech that came out was Danny B. Danny was very knowledgeable and tried to very much remedy the situation but unfortunately our boiler had come to end. We then had Eric S. come out immediately after Danny to help us decide on a new boiler. Eric was great and knew very much what we needed and answered every question or concern we had. Can't say anything negative! All in all I recommend this company! Jane R.
I would highly recommend Folks for your Heating & Cooling needs. Folks is the most reliable and professional companies that I ever had the pleasure to deal with. Greg M. responded to service my furnace for the upcoming season. Greg M. was most knowledgeable and neat and conducted himself in a most professional and friendly manner. Vince B.
Eric was very helpful. He was also patient as we had many questions & he took the time to answer all. He was sure we understood the options before moving forward. He laid everything out in front of us in easy to understand terms. Thank you. Richard M.
Dan came to my home to services the heating system. He was very detailed oriented and took his time to make sure the whole house system was working properly. This was very nice to observe. I had peace of mind. Wanda C. from the office staff was also let me know who was coming and always kept me informed of my appointment. Michael M.
Kurt has serviced our boiler several times and has always done a great job. He arrives on time, is friendly and is knowledgeable. We are very happy with Kurt and everyone else at Folkes. Highly recommend them. Elizabeth G.
The appointment scheduling, office communication and service delivery was an easy process. Joianne was delightful on the phone and Danny is a very skilled tech, who didn't mind taking the time to answer my questions and offer me several service options. It was a pleasurable and professional experience. Rev. Robert S.
Folkes was the only HVAC company that showed up to my house in the past few years and didn't try to sell me a new furnace. They serviced my existing gas unit and it has been running without any issues since. I highly recommend The Good Folkes People to anyone in the Dutchess County area! Ed W.
I had DJ come change my boiler and yes what a great job he did, I have no problems. I would Recommend them to anybody. I wish I could give them 10 stars. Tommy G.
Danny is a true professional with great knowledge of heating and cooling systems. He takes his time to explain the situation and makes the customer feel comfortable . We request Danny for our yearly check ups its a pleasure to have someone we trust . Jason S.
Danny and the team on the phone at Folkes are amazing! Very friendly and the work was above and beyond what was expected! I would absolutely use them again! Chris C.
Danny B. serviced our air conditioning unit and we found him to be very thorough and his manner and interaction were outstanding. Carol
We had a great experience with the entire FOLKES team. Troy (sales), Lana (customer service), Diego & Anthony (installation), DJ (technician). Everyone was pleasant to work with. They were knowledgeable, courteous, polite and very hard working. Arrived on time and left everything nice and clean at the end of the job. We are enjoying our new Mitsubishi air and heat wall units. Thanks for everything. Richard C.
Just had a whole new central AC system and duct work installed. Diego, Duprey and Tyler were awesome. Always on time, worked hard, and did an amazing job. Very professional, very responsible and all around nice guys. I would highly recommend Folkes to anyone who needs a new system or just system maintenance. None of it would have happened without Jarrett and Lana who helped coordinate it all and kept everything moving along. Thanks to both of you as well!! Mike C.
Great same day service in a very distressing situation. A rep was at the house on time and quickly diagnosed and corrected the problem Also offered very good simple suggestions to avoid future issues. Most important was the comfort and ease that my wife felt during this stressful incident. Dustin, you and your people truly are "The Good Folkes People!" Tony D.
